In the realm of online casino withdrawals, the process is designed to be user-friendly and straightforward:
Is Withdrawal Free?
Yes, withdrawal is entirely free of charge.
Which Withdrawal Method is Available?
The chosen withdrawal method is a direct transfer to the individual’s bank account.
How to Initiate the First Withdrawal?
To embark on your first withdrawal journey, the user should:
- Navigate to “My Profile.”
- Select the three dropdown buttons to access “Payment Account.”
- Click on “Add Account” and diligently input the correct details.
- Proceed to “Withdrawals” and specify the desired withdrawal amount.
- Finally, click “Withdraw” to initiate the process.
Note: The bank account details must belong to the user. Subsequent withdrawals can be done directly through the “Withdrawals” section.
What’s the Minimum Withdrawal Amount?
The minimum withdrawal amount stands at NGN1,000.
How Soon Will Withdrawals Be Processed?
Efforts are made to process all withdrawals within a 24-hour timeframe. However, it’s essential to recognize that the speed of processed withdrawals may vary based on the chosen payment provider. Some transactions might take longer due to Know Your Customer (KYC) verification.
Can Withdrawals Be Cancelled?
Withdrawals can only be canceled if they are still in the “PENDING” status. Once a withdrawal has been processed, it cannot be canceled as the funds are already en route to the user’s account.
Is It Possible to Withdraw Deposited Funds Without Playing?
No, it is not possible to withdraw funds without engaging in gameplay. A portion of the funds must be wagered before a withdrawal can be initiated.
Why Is KYC Documentation Required Before Withdrawal?
ZEbet adheres to the Economic and Financial Crimes Commission Know Your Customer (EFCC KYC) regulations. This entails requesting a valid means of identification to facilitate withdrawals exceeding NGN250,000. Acceptable forms of identification include:
- Driver’s License
- International Passport
- National Identity Card
- In the case of credit card transactions, a copy of both sides of the card used for payment, duly signed by the owner.
- A copy of an official document (e.g., bank statement, debit card statement) displaying the current billing address.
If none of these documents are provided, ZEbet reserves the right to withhold winnings until the validation process is completed.
Where Should Documents Be Submitted?
Documents can be submitted via two avenues:
Through the user’s account:
- Log in.
- Navigate to ‘My Profile.’
- Click on ‘Documents.’
- Select ‘Add document.’
- Specify the document type and upload the document.
Alternatively, documents can be sent via email to support@zebet.ng.
How Long Does Document Verification Take?
Efforts are made to verify all documents within 24 hours, though occasionally this process may take longer. Users will receive a notification via email once the verification is completed.
*Gambling can be a risky and addictive activity that may cause financial, social, and psychological harm. It is not intended for individuals under the age of 18, as underage gambling is illegal and can lead to severe consequences. At TopBetsOnline, we do not promote or encourage gambling as a means of making money or solving financial problems. Rather, we believe that gambling should only be engaged in as a form of entertainment, with responsible and moderate participation. It is important to recognize the potential dangers of gambling and to seek help if needed. If you or someone you know may have a gambling problem, please seek assistance from a professional organization or helpline at ncpgambling.org.
National Problem Gambling Helpline Phone Number: 1-800-522-4700
